Public health practitioners recount their experience of the COVID-19 infodemic
Introduction
The infodemic has affected health professionals personally and professionally and changed the way health systems have responded to the COVID-19 pandemic. Because the infodemic is a complex societal phenomenon affecting the health system, it is useful to consider experience through individual stories of change from the global community of infodemic managers. Infodemic management concerns itself with understanding narratives and how they shift over time. It is an essential skill for infodemic managers to be able to convey the importance of narrative to their audiences. This is why storytelling through science and through a skills-building approach can strengthen the infodemic management capacity and also allow stories to explain infodemic impact on individuals, health systems and communities. The WHO infodemic manager community has come together in workshops to learn and exercise storytelling skills for infodemic management, and collected the following stories of infodemic experience.
Interviews
Participants from the WHO infodemic manager community who participated in Spanish and French-speaking workshops contributed their stories of experience as well. Their stories can be found in corresponding pages linked above. Below are the English-language transcripts of their stories.
French speaking workshop
Spanish speaking workshop